Let It Snow Soy Candle

SHIPPING:

We strive to process your order within 1-3 business days after placing your order. Packages ship from Price, Utah via USPS.

Shipping generally takes 8-10 business days.

Rewards Members get FREE SHIPPING when you spend $150+

Orders placed on Saturdays will not be processed until following week.  Orders placed on a Holiday will be processed within 1-3 business days after the Holiday.  

Hours of Operation: Monday-Friday 11:00 a.m to 6 p.m. MST

Customer Service Hours: Monday-Friday 11:00 a.m. to 6:00 p.m. MST

DELIVERY:

Typically, your package should be delivered to you within 3-10 business days after it has left our warehouse in Price, Utah. Naturally Inspired Boutique is not responsible for lost, stolen, or damaged packages during transit. Naturally Inspired Boutique is not responsible for returned items lost in transit without proof of delivery.

If your package is lost or stolen, we recommend you contact the carrier to file a claim or your local authorities. 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at contact.naturallyinspired@gmail.com. Please note that returns will need to be sent to the following address: 1179 E Main Street, Price, UT 84501

If your return is accepted, the buyer is responsible for return shipping costs. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at contact.naturallyinspired@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Qualifying Returns:

You must submit a written request within 30 days emailed to contact.naturallyinspired@gmail.com.

Do not return items before getting a written approval via email. 

Once your return has been approved, you must send the item(s) back within 48 hours of the return being approved.

All items must be new, unworn condition with tags attached. 

Items not eligible for returns:

Any and all sale items, this includes any item that has a promotional or seasonal discount, last chance items, and final sale items. In addition, these items are not available for exchange.

Any item that has been worn, used, washed or has any makeup, odors, pet hair, or any form of damage to the item(s). 

For sanitary purposes skincare & jewelry cannot be retuned or exchanged. 

Gift cards

If any items returned appear to have been worn, damaged, makeup/deodorant, pet hair, tags removed, selling of fragrance, oder, cigarette smoke, or and final sale items, they will not be accepted and you will be responsible for the cost of shipping to receive the items back. 

If more than 15 business days have passed since we’ve approved your return, please contact us at contact.naturallyinspired@gmail.com.